Social Housing
Where we work - Social Housing
Elecheck understand that as a social housing provider, there is a significant responsibility placed upon you to deliver a ‘duty of care’ to your residents. Elecheck manage the health and safety compliance obligations for a number of housing associations across the UK, with portfolios ranging from a single scheme up to 70,000 homes.
We appreciate that effective logistical management is key to ensuring that social housing contracts are delivered on-time and within budget. That’s why we invest a lot of time at the beginning of any social housing contracts to identify the key performance indicators for the project, and discuss the most-effective way to undertake your project; from initial resident communication through to progress reporting.
Our service is fully flexible to any contract specific requirements that you may have. As standard, we offer the following unique benefits to social housing clients:
- Dedicated Resident Liaison Officers in direct communication with your residents
- Single point of contact to oversee all works from start to finish
- Unlike our competitors, we don't operate a 'help desk' – you have full access to your account manager to discuss any queries that you may have
- Performance reporting structured in the format and frequency that you require
- Proactive at identifying issues (full pre-contact consultation with our management team)
- All engineers wear branded uniforms and carry ID badges for resident assurance
- Only use Enhanced Disclosure CRB checked engineers
- Ability to undertake remedial works whilst on site to reduce costs
